Who uses civic technology, and why should we care?
A new study from mySociety – a non-profit based in the UK that focuses on civic tech – helps us answer these questions and provides some invaluable information for the civic technology community, and for governments.
mySociety surveyed civic technology users in four countries to understand the characteristics of civic tech users and their attitudes toward the solutions they are using. This is an important study that will no doubt be discussed in great detail in the civic tech community, but I see two key takeaways that bear some immediate discussion.
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